This page explains the delivery process and shipping terms for your orders.
1. Delivery Time
Your order will be processed once your payment is confirmed and delivered within the legal timeframe of 30 days at the latest. Depending on stock and preparation status, delivery usually takes place sooner.
2. Shipping Cost
Shipping/delivery fees, if applicable, are specified separately during the ordering process. Shipping fees may not apply to orders above a certain amount or for digital deliveries.
3. Digital Delivery
For digital products and services, delivery is made electronically (via a download link, access key, or email) after payment is confirmed.
4. Delivery Address
Products are shipped to the delivery address you provided when placing your order. It is the Recipient’s responsibility to ensure that the address information is entered correctly and completely.
5. Damaged or Wrong Product
If you believe your package arrived damaged, we recommend that you have the delivery person prepare an incident report before accepting the item. If the product is damaged, defective, or incorrect, please contact us through the contact channels listed above.
These delivery terms apply to sales made through onatakduman.com.