This Pre-Contract Information Form has been prepared in accordance with the Regulation on Distance Contracts to inform you about the essential terms of the contract before your order is finalized.
1. Vendor Information
- Company Name: ONAT AKDUMAN
- Address: Tuna Mah. 1690 St. Saadet Cebeci Business Center No. 48, Unit 102, Karşıyaka / Izmir 35600, Turkey
- Phone: 0535 021 96 26
- Email: [email protected]
- Registered E-mail (KEP): [email protected]
- Tax ID: 0230106404
- Website: onatakduman.com
2. Contractual Product/Service and Price
The basic characteristics of the product/service covered by the contract and the total sales price, including all taxes, are listed on the order page. Prices are valid until updated by the Seller.
3. Payment Method and Plan
Payments are made using the credit/debit cards or other electronic payment methods available on the website. All payment transactions are processed through a secure payment infrastructure.
4. Delivery
The product/service will be delivered to the address specified at the time of order or via the selected electronic delivery method within the legal timeframe of 30 days at the latest. Details regarding delivery terms can be found on the Delivery and Shipping Terms page.
5. Right of Withdrawal
The Buyer has the right to cancel the contract within 14 days of the delivery of the goods or the conclusion of the service contract, without providing any reason. Notice of cancellation may be sent to the Seller using the contact information provided above.
6. Situations where the Right of Withdrawal cannot be exercised
There is no right of withdrawal for products customized for an individual or a specific request, services performed immediately, or digital content delivered instantly via electronic means.
7. Complaints and Objections
The Buyer may submit complaints and objections using the Seller’s contact information provided above. In the event of a dispute, the Buyer may file a claim with the Consumer Arbitration Boards or Consumer Courts within the monetary limits set annually by the Ministry of Trade.
This form applies to sales made through onatakduman.com.